1. Who controls this information
The data controller for indesxora.com is [Legal entity name], [Legal form], with an address at [Street address], [City], [Province] [Postal code], Canada. Questions about this policy should be sent to the privacy contact named in section 12.
2. Legislation that applies
This site is operated from Canada and handles personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). Where a visitor is resident in Québec, the Act respecting the protection of personal information in the private sector, as amended by Law 25, also applies. Where the two differ, the stricter requirement is applied.
3. What the contact form collects
The contact form collects a name, an email address, a subject category and the text of the message. All four fields are supplied voluntarily by the sender. The information is used only to read the message, to answer it and, where the message concerns a published entry, to record the correction.
4. What the newsletter collects
The sign-up form collects a name and an email address. These are used only to send a monthly message. Every message contains a link to unsubscribe, and unsubscribing removes the address from the list within [number] days.
5. Server logs
The hosting provider records standard server logs: the requesting IP address, the time of the request, the URL requested, the HTTP status returned and the user agent string. These logs exist for security and for diagnosing faults. They are retained for [number] days and are then deleted or overwritten.
6. Retention
Contact messages are retained for twelve months from the date of the last reply. Newsletter records are retained until the subscriber unsubscribes. Server logs are retained as described in section 5.
7. Consent and withdrawal
Consent is given by submitting a form, and the consent checkbox on the contact form records it explicitly. Consent may be withdrawn at any time by writing to the privacy contact. Withdrawal does not affect processing that has already taken place.
8. What this site does not do
- There is no analytics software of any kind on this site.
- There are no advertising pixels, conversion tags or remarketing scripts.
- There are no third-party cookies, and no cookie is set for tracking or profiling.
- Only strictly necessary technical storage is used, and no consent banner is presented because none is required.
- No personal information is sold, rented or shared for marketing purposes.
9. The shortlist feature
The shortlist on the catalogue pages is held in the memory of the browser tab for the duration of the visit. It is not written to local storage or session storage, it is not sent to any server, and it is discarded when the page is closed or reloaded.
10. Hosting and processors
The site is hosted by [Hosting provider name], with servers located in [Country or region]. Newsletter delivery is handled by [Email service provider name]. Each processor acts only on documented instructions and is bound by a written agreement covering confidentiality and security.
11. Transfers outside Canada
Where a processor named in section 10 stores or processes information outside Canada, that information may be subject to the laws of the country concerned, including lawful access by its authorities. Before engaging any such processor, an assessment of the privacy implications is carried out as required in Québec, and contractual protections are put in place.
12. Your rights
Subject to the exceptions in the applicable legislation, a visitor may request access to the personal information held about them, request correction of inaccurate information, request deletion, withdraw consent, and request that information be provided in a structured, commonly used technical format. Requests should be sent to the privacy contact and are answered within thirty days.
Privacy contact: [Name of responsible person], [[email protected]], [Street address], [City], [Province] [Postal code], Canada.
13. Complaints
A visitor who is not satisfied with the response to a request may complain to the Office of the Privacy Commissioner of Canada, 30 Victoria Street, Gatineau, Quebec K1A 1H3, or through the complaint process published on its website. A resident of Québec may instead complain to the Commission d'accès à l'information du Québec.
14. Changes
This policy may be updated. The date at the top of the page records the most recent version. Material changes are noted on the page for at least sixty days.
See also: Terms of Use · Contact · How We Rate